Frequently Asked Questions
- What is Jagoan?
- Where can I download Jagoan?
- What BlackBerry smartphones do you support?
- Are you releasing Jagoan on other devices?
- Where is Jagoan available?
- Is Jagoan free?
- Where does Jagoan get its information?
- Why does Jagoan not have the movie trailer for some movies?
- Why is the load time in Jagaon inconsistent?
- A feature in Jagoan is not working, what should I do?
- Why does Jagoan keep asking me to Upgrade?
| Q. | What is Jagoan? |
| A. | Jagoan is a lifestyle BlackBerry application intended for people in Indonesia looking for deals, movies info, shopping and dining info, gym info and bank info all in one place. |
| Q. | Where can I download Jagoan? |
| A. | You can download Jagoan by directing your BlackBerry browser to http://get.jagoan.co.id |
| Q. | What BlackBerry smartphones do you support? |
| A. | Currently Jagoan works on most of the BlackBerry phones, it has some display issues on the BlackBerry 9500 and this will be fixed shortly. |
| Q. | Are you releasing Jagoan on other devices? |
| A. | At this current time, we only support the BlackBerry device. We will be working on supporting other Smartphones in the new future. |
| Q. | Where is Jagoan available? |
| A. | Jagoan is available anywhere you can get a internet connection, but the information in the application only covers Indonesia. |
| Q. | Is Jagoan Free? |
| A. | Jagoan is a 100% free to use BlackBerry application. |
| Q. | Where does Jagoan get its information? |
| A. | Jagoan has established relationships with many different establishments in order to gather this information. |
| Q. | Why does Jagoan not have the movie trailer for some movies? |
| A. | Usually if a movie trailer is unavailable, it is because the movie has not released a movie trailer or they are not willing to distribute it over a mobile device. We do our best to have a complete database of movie trailers for our users to download. |
| Q. | Why is the load time in Jagaon inconsistent? |
| A. | Because we try to give our users the most up-to-date information, we need to pull the information from our servers. If for some reason, the signal on your BlackBerry becomes weak, it will take longer for Jagoan to retrieve this information. |
| Q. | A feature in Jagoan is not working, what should I do? |
| A. | Please use the contact form on our website or the feedback option in the BlackBerry menu to notify us. We will do our best to get it fixed as soon as possible. |
| Q. | Why does Jagoan keep asking me to Upgrade? |
| A. | Jagoan will tell you to upgrade your software whenever we release an improved version of Jagoan. After you click "ok", if it does not open the browser window automatically, just open your browser manually and it will direct you to http://get.jagoan.co.id so that youc an download the latest update. |